Frequently Asked Questions
Clarity Without Compromise
Stewardship of high-value assets requires absolute precision, transparency, and a non-negotiable standard of safety. At Eythos, we believe that clarity is the foundation of security. Whether you are navigating the micro-environmental chemistry of cold storage, managing the high-velocity logistics of an international art fair, or custom-fabricating an archival travel crate, you deserve definitive answers.
Below, we have compiled the essential information regarding our facilities, Atelier de Fabrication, and our digital platform Sesame.
If your query requires a more technical or bespoke consultation, our regional Client Relationship Managers in Hong Kong and Seoul are always available for a private briefing.
How much does storage cost?
How safe is your facility from fire and water damage?
Do you have specialised storage for light-sensitive or chemical media?
Can I store items other than fine art?
Can I book a viewing room?
How do I know how much I have stored with Eythos?
Which art fairs do you service, and what do your services include?
Can I rent display furniture instead of shipping or buying temporary items?
What happens if an artwork is sold mid-fair?
What is the difference between your Premium and Bespoke frames?
What type of glazing do you use?
Can you design a frame that allows the artist’s signature or inscriptions on the back of the artwork to remain visible?
Is your framing process fully reversible?
Are your crates compliant with international shipping laws?
What is Sesame and can I use it?
Can I use Sesame if I am not an Eythos Storage client
How secure is my collection data against cyber threats or leaks?
How does Eythos practice sustainability?
